I've paid for the programme but when I try to use it on another computer my code doesn't work. Why not?
The code is linked to the hardware you are using when you go online from the Don't Forget To Register window. To get a new code for a different computer please do the following:
Open ELP and go to Settings>Categories etc and click 'Copy unique 8-digit code'. Then paste that in an email to us and we will be able to send your new code. Please note that you will only receive up to two extra codes per registration, as a precaution against fraudulent copying.
Why can't I preview all the labels on the sheet graphically?
The idea of ELP is to be a small, quick utility. Incorporating this graphic element would need a lot of programming and make ELP a bigger download. You would then expect to be able to zoom, drag labels around etc. If you need this use Word, and good luck to you!
You can at least preview any particular label by selecting it and clicking Settings.
Why can't I add icons to my labels?
Same reason as above.
Why are there so few faq?
Maybe it just works! Please use the Forum if you want to share a particular question.